One of the most important parts to any medical billing program is the opportunity for students to get real experience by working in an externship. Externships allow students to leave the classroom setting, and to work in an actual medical billing office. This not only provides great experience, but it also might provide a job recommendation when you start looking for a billing and coding job after graduation. Vocational schools can never promise you a job, but they can help you get experience in an externship - which is a step toward getting a real job. Check with the medical billing program near you to find out if they offer an externship or internship program for students and/or graduates.
As a medical billing business owner, aligning yourself with an externship program can be one of the smartest decisions that you can make. These folks are fresh out of school and are extremely eager to learn and to help out. Importantly, this relationship or arrangement can help the medical billing business owner tremendously. After all, it is free labor which is every business owner's dream especially in the business building stages - obvioulsy as long as the externs are honest and capable.
Thursday, April 30, 2009
Align yourself with an internship program - Medical Billing News!
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Tuesday, April 21, 2009
Get an attorney - don't go it alone!
I cannot stress enough the importance of having an attorney review all of your documents, especially your contract or agreement.
It is so important to protect yourself as the medical biller.
Also, do NOT ever change the language on your own. If a potential client requests a change in terms or in the language, take that request immediately to your attorney to discuss and review.
Many people have been hurt by "inocently" editing their contract. It ALWAYS bites you in the end. So, tread lightly.
It is so important to protect yourself as the medical biller.
Also, do NOT ever change the language on your own. If a potential client requests a change in terms or in the language, take that request immediately to your attorney to discuss and review.
Many people have been hurt by "inocently" editing their contract. It ALWAYS bites you in the end. So, tread lightly.
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Monday, April 20, 2009
Chosing a medical billing software - medical billing news!
Prior to purchasing medical billing software and making thousands of dollars investment please read reviews listed regarding the various Medical Billing software programs available. Some practices we've seen have not asked the right questions. The salesman in general will only cover the most common features of their medical billing software, and is not in it to train on how it works.
This of course would be a bit counter productive as some experienced billers are the toughest to train. Experienced billers are experienced in their current software and requires an open mind and patience while learning a new way i.e. online or web-based medical billing. Ironically, some trainings I've attended have included an inpatient experienced biller that was challenging the software and how it should work i.e. like their old medical billing software. The trick is asking the right questions and making sure the salesman puts it in writing so you can back up promises made.
This of course would be a bit counter productive as some experienced billers are the toughest to train. Experienced billers are experienced in their current software and requires an open mind and patience while learning a new way i.e. online or web-based medical billing. Ironically, some trainings I've attended have included an inpatient experienced biller that was challenging the software and how it should work i.e. like their old medical billing software. The trick is asking the right questions and making sure the salesman puts it in writing so you can back up promises made.
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Friday, April 17, 2009
How to create a medical billing contract - medical billing news!
Creating a contract to be used for medical billing is a total necessity, but can get expensive.
Your contract should consider BOTH parties.
Not only a business agreement and strategy, but an EXIT clause needs to be included.
Always be certain to check with your attorney before using ANY medical billing contracts. Most of those out on the internet, even for purchase, are guidelines and/or samples.
Don't make a mistake by purchasing and immediately using such a contract without consulting an attorney. Remember terms change according to circumstance and state, so check your requirements!
Your contract should consider BOTH parties.
Not only a business agreement and strategy, but an EXIT clause needs to be included.
Always be certain to check with your attorney before using ANY medical billing contracts. Most of those out on the internet, even for purchase, are guidelines and/or samples.
Don't make a mistake by purchasing and immediately using such a contract without consulting an attorney. Remember terms change according to circumstance and state, so check your requirements!
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www.medicalbillingfoundation.com
Thursday, April 16, 2009
Is it possible to run a medical billing business WITHOUT a computer?
The answer is YES, but NOT without pain.
Without a software program or method to submit medical billing claims electronically, you would need to do the following:
1. Purchase and house the latest CMS 1500 forms.
2. Complete each claim / form by hand.
3. Mail the forms in and cross your fingers in hopes that they make it to the insurance carrier.
4. Follow up by phone beginning 4 to 6 weeks after sending to confirm receipt at the insurance carriers.
5. Call again in another 4 to 6 weeks to check the status of them being processed.
As you can sense, it is possible to run a SMALL medical billing business without a software and without technology, but it is CHALLENGING. Again, possible.
So, if funds are an issue, do a little research and go with what you have even if it's a paper and a pen to get yourself going.
Know that once you have a couple of clients, you CAN invest in your business by purchasing a software. Visit www.MedicalBillingFoundation.com for software informatin and for a no-obligation, free demonstration today!
Without a software program or method to submit medical billing claims electronically, you would need to do the following:
1. Purchase and house the latest CMS 1500 forms.
2. Complete each claim / form by hand.
3. Mail the forms in and cross your fingers in hopes that they make it to the insurance carrier.
4. Follow up by phone beginning 4 to 6 weeks after sending to confirm receipt at the insurance carriers.
5. Call again in another 4 to 6 weeks to check the status of them being processed.
As you can sense, it is possible to run a SMALL medical billing business without a software and without technology, but it is CHALLENGING. Again, possible.
So, if funds are an issue, do a little research and go with what you have even if it's a paper and a pen to get yourself going.
Know that once you have a couple of clients, you CAN invest in your business by purchasing a software. Visit www.MedicalBillingFoundation.com for software informatin and for a no-obligation, free demonstration today!
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www.medicalbillingfoundation.com
Friday, April 10, 2009
The importance of a computer system - medical billing
One of the most important and possibly the most costly purchases for today's medical practice is the office computer system. Computers are used for a variety of purposes, even if the billing aspect is outsourced, as is often the case. Large groups and small practices alike use the Internet for connectivity to other businesses, such as hospitals, pharmacies, insurers and vendors. The office staff can even order lunch via the Internet, or place their orders so their groceries will be delivered when they arrive home from work. In addition to Internet use, the office computer can be used for word processing and document creation, appointment scheduling, fax transmittals, bookkeeping and voice dictation. It does not matter whether you are buying your first or your fifth system, selecting the right setup for any size practice can be a mind-boggling experience. To those who think buying a car or house is one of life's biggest nightmares, be forewarned that by comparison choosing and purchasing a medical computer system makes those look like child's play.
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Wednesday, April 8, 2009
Tips for submitting claims - medical billing news
Helpful hints to reduce claims processing time!
Submit claims electronically. ODS processes electronic claims first each day.
Verify the patient's relationship to subscriber and plan information is correct before submitting claims.
Include all pertinent information. Date of birth, subscriber ID, valid CPT and ICD-9 codes.
If the patient is covered by more than one ODS program, submit one claim form indicating the name of the subscriber, subscriber ID, employer (if applicable), and ODS group number for both plans. If covered by another carrier, indicate the above information plus the name, address and policy number of the other carrier.
If a patient has primary insurance through another carrier other than ODS, the EOB from that insurance company will need to accompany the claim for consideration of payment.
ODS makes payment twice per month.
Please contact us before submitting duplicate claims:
Re-billing without contacting us slows our turnaround time and delays payment.
Check Benefit Tracker to see the status of a claim. If you haven't registered for this free online service, click here for more information.
If you receive a PDR indicating that your claim has already been processed before you receive a check, this indicates your re-bill was unnecessary. The claim was processed and is pending for the next scheduled payment date.
DO NOT USE HIGHLIGHTER ON PAPER CLAIMS.
Submit claims electronically. ODS processes electronic claims first each day.
Verify the patient's relationship to subscriber and plan information is correct before submitting claims.
Include all pertinent information. Date of birth, subscriber ID, valid CPT and ICD-9 codes.
If the patient is covered by more than one ODS program, submit one claim form indicating the name of the subscriber, subscriber ID, employer (if applicable), and ODS group number for both plans. If covered by another carrier, indicate the above information plus the name, address and policy number of the other carrier.
If a patient has primary insurance through another carrier other than ODS, the EOB from that insurance company will need to accompany the claim for consideration of payment.
ODS makes payment twice per month.
Please contact us before submitting duplicate claims:
Re-billing without contacting us slows our turnaround time and delays payment.
Check Benefit Tracker to see the status of a claim. If you haven't registered for this free online service, click here for more information.
If you receive a PDR indicating that your claim has already been processed before you receive a check, this indicates your re-bill was unnecessary. The claim was processed and is pending for the next scheduled payment date.
DO NOT USE HIGHLIGHTER ON PAPER CLAIMS.
Labels:
www.medicalbillingfoundation.com
Tuesday, April 7, 2009
Rules for Succeeding in your own business - medical billing news
Ten Rules For Succeeding in Your Own Business
by Janet Attard
What does it take to start and succeed in business? That's a question I get asked a lot by startups and by owners of existing businesses that aren't living up to the owners' dreams. Although there is no one answer that fits all businesses, there are a number of practices followed by successful, happy business owners. No matter what you sell, you'll be ahead of the game if you live by these ten essential rules for succeeding in your own business.
1. Be true to yourself. No matter how much money someone else makes, if you don't enjoy the business, wouldn't be proud to show your relatives what you are doing and how you are doing it, then don't do it. If you run a business you don't like or don't believe in, even if you have temporary success, it will come back to haunt you one way or another.
2. Find a need and fill it. Yes, you've heard that a million times. But it still works. The easiest business to run is one that produces products or services that people already know they need. The reason: you don't have to spend a lot of time and money convincing prospects they need what you sell. You can focus on why you are the best source to satisfy their need. Just be sure the "need" is one people will spend money to satisfy.
3. Choose products or services that you can sell for a lot more than it costs you to make or buy them. If the difference between your cost and selling prices is too low, you will have difficulty growing the business. When profit margins are too low, you won't have enough money to hire employees, pay for rent (when you need to move the business out of the house), advertise more, and do other things needed to expand.
4. Make realistic estimates of your expenses... then double them. Most new businesses either forget about marketing, fulfillment, overhead costs, income taxes and self-employment or greatly underestimate them.
5. Be true to your customers and prospects. Don't promise what you can't deliver. Don't lie or exaggerate the benefits of what you sell and always deliver a quality product or service. Word-of-mouth marketing has always been one of the primary ways small businesses find customers. The Internet and social networking sites spread the word (good or bad) to even more potential customers.
6. Understand the importance of marketing and learn how to do it effectively. The world won't beat a path to your door just because you build a better mousetrap or write a great ebook about how to grow tomatoes or teach a child to read. To get customers you will have to market your products or services effectively and continually.
7. Treat your vendors, manufacturers and service providers with respect and let them know you appreciate them. They are an important part of your team and your success. If you speak down to them, pester them with questions you could answer yourself, imply that they don't' do a good job, nickel and dime them to death, or are an ongoing pain in the neck, they'll never go out of their way to help you -- and might drop you all together. No business needs picky, annoying, time-consuming customers.
8. Embrace the web. No matter what you sell or to whom, there's a good chance your customers will turn to the web in one way or another to make their purchase. They may turn to online yellow pages to find a florist in Florence, SC; or go to Google, MSN or Yahoo and search for a phrase like "Elder law attorney Farmington Hills MI", or "plumber weekends Astoria NY" If customers can't find you in their queries, they are likely to give their business to one of your competitors.
9. Don't expect miracles. Yes, people do make money in their sleep or while they're away on vacation -- the Internet makes that possible. But only after they've invested a lot of time , effort, and money in building the business and building the team that keeps it going and growing.
10. Remind yourself that one is the loneliest number in business. One product, one service, one main client, and all your records stored on one computer hard drive without regular off-site backups is a recipe for failure. If you only have one product or service you're missing out on the chance to profit by selling more things to people who already know and trust you. If you have only one main client, you 're up the proverbial creek if they decide to change vendors or run into cash flow problems. And if all your records are on your computer and you don't have always up-to-date backups of your important files, a hard drive crash could destroy your business.
© 2009 Attard Communications, Inc. May not be reprinted without permission from the author.
by Janet Attard
What does it take to start and succeed in business? That's a question I get asked a lot by startups and by owners of existing businesses that aren't living up to the owners' dreams. Although there is no one answer that fits all businesses, there are a number of practices followed by successful, happy business owners. No matter what you sell, you'll be ahead of the game if you live by these ten essential rules for succeeding in your own business.
1. Be true to yourself. No matter how much money someone else makes, if you don't enjoy the business, wouldn't be proud to show your relatives what you are doing and how you are doing it, then don't do it. If you run a business you don't like or don't believe in, even if you have temporary success, it will come back to haunt you one way or another.
2. Find a need and fill it. Yes, you've heard that a million times. But it still works. The easiest business to run is one that produces products or services that people already know they need. The reason: you don't have to spend a lot of time and money convincing prospects they need what you sell. You can focus on why you are the best source to satisfy their need. Just be sure the "need" is one people will spend money to satisfy.
3. Choose products or services that you can sell for a lot more than it costs you to make or buy them. If the difference between your cost and selling prices is too low, you will have difficulty growing the business. When profit margins are too low, you won't have enough money to hire employees, pay for rent (when you need to move the business out of the house), advertise more, and do other things needed to expand.
4. Make realistic estimates of your expenses... then double them. Most new businesses either forget about marketing, fulfillment, overhead costs, income taxes and self-employment or greatly underestimate them.
5. Be true to your customers and prospects. Don't promise what you can't deliver. Don't lie or exaggerate the benefits of what you sell and always deliver a quality product or service. Word-of-mouth marketing has always been one of the primary ways small businesses find customers. The Internet and social networking sites spread the word (good or bad) to even more potential customers.
6. Understand the importance of marketing and learn how to do it effectively. The world won't beat a path to your door just because you build a better mousetrap or write a great ebook about how to grow tomatoes or teach a child to read. To get customers you will have to market your products or services effectively and continually.
7. Treat your vendors, manufacturers and service providers with respect and let them know you appreciate them. They are an important part of your team and your success. If you speak down to them, pester them with questions you could answer yourself, imply that they don't' do a good job, nickel and dime them to death, or are an ongoing pain in the neck, they'll never go out of their way to help you -- and might drop you all together. No business needs picky, annoying, time-consuming customers.
8. Embrace the web. No matter what you sell or to whom, there's a good chance your customers will turn to the web in one way or another to make their purchase. They may turn to online yellow pages to find a florist in Florence, SC; or go to Google, MSN or Yahoo and search for a phrase like "Elder law attorney Farmington Hills MI", or "plumber weekends Astoria NY" If customers can't find you in their queries, they are likely to give their business to one of your competitors.
9. Don't expect miracles. Yes, people do make money in their sleep or while they're away on vacation -- the Internet makes that possible. But only after they've invested a lot of time , effort, and money in building the business and building the team that keeps it going and growing.
10. Remind yourself that one is the loneliest number in business. One product, one service, one main client, and all your records stored on one computer hard drive without regular off-site backups is a recipe for failure. If you only have one product or service you're missing out on the chance to profit by selling more things to people who already know and trust you. If you have only one main client, you 're up the proverbial creek if they decide to change vendors or run into cash flow problems. And if all your records are on your computer and you don't have always up-to-date backups of your important files, a hard drive crash could destroy your business.
© 2009 Attard Communications, Inc. May not be reprinted without permission from the author.
Labels:
www.medicalbillingfoundation.com
Sunday, April 5, 2009
Large medical billing firms
The days of medical billing where you walked into a doctor's office and the receptionist was busy printing out the few bills she had are long gone. Today, most of the medical billing that is done is done by very large companies. While this may seem more efficient and certainly more profitable to their customers, there are many pitfalls that a large company can fall victim to. In this article, you'll read some basic tips that large medical billing companies should follow in order to get the most out of their operation. Hopefully, by following these tips, you'll save yourself a lot of grief and heartache over the course of time.
The first and probably most important thing, is for the company to set itself up in such a way as to maximize productivity and at the same time minimize the risk of running into serious problems. One way to do this is to divide the billing responsibilities up among departments. If you're representing a large client base, you'll probably want to have one section of the staff handling billing for doctors in private practice. These will probably be your smallest accounts and as a result, you'll have to dedicate the fewest resources to this section. Another section should be assigned to handle the billing for large facilities. This is where the bulk of your billing will probably come from and you're going to want to have a large enough staff to handle it.
The next thing you're going to want to do is setup your software in such a way that it allows for growth without having to worry about your network getting bogged down. This is probably the most complicated part of the process of setting up an operation. It's often very hard to look into the future and see how much volume of billing you're going to do. But if you intend on going after the facility market, there is a very good chance that your operation is going to grow at a rapid rate. How do you prepare for this?
For starters, you're going to want to do the same thing with your software as you did with your departments. You're going to want to split up your databases into departments as well. You'll have one database for each item in your software for doctor billing and another database for facility billing. You will probably want to further break down facility billing into two sections of the alphabet. Possibly have one database for patients and facilities from A to M and another database for the letters N to Z. This will need to be done for all databases in the system.
As you have broken down the databases, you're probably also going to want to break down the staff as well, having half the staff take care of all patients from A to M and the other half taking care of patients from N to Z.
The above only scratches the surface as there is also the issue of forms, networking, software updates and a number of other issues. The point is, you're going to have a large operation and breaking it down into separate parts will make your company as a whole more manageable and ultimately more profitable.
Michael Russell
The first and probably most important thing, is for the company to set itself up in such a way as to maximize productivity and at the same time minimize the risk of running into serious problems. One way to do this is to divide the billing responsibilities up among departments. If you're representing a large client base, you'll probably want to have one section of the staff handling billing for doctors in private practice. These will probably be your smallest accounts and as a result, you'll have to dedicate the fewest resources to this section. Another section should be assigned to handle the billing for large facilities. This is where the bulk of your billing will probably come from and you're going to want to have a large enough staff to handle it.
The next thing you're going to want to do is setup your software in such a way that it allows for growth without having to worry about your network getting bogged down. This is probably the most complicated part of the process of setting up an operation. It's often very hard to look into the future and see how much volume of billing you're going to do. But if you intend on going after the facility market, there is a very good chance that your operation is going to grow at a rapid rate. How do you prepare for this?
For starters, you're going to want to do the same thing with your software as you did with your departments. You're going to want to split up your databases into departments as well. You'll have one database for each item in your software for doctor billing and another database for facility billing. You will probably want to further break down facility billing into two sections of the alphabet. Possibly have one database for patients and facilities from A to M and another database for the letters N to Z. This will need to be done for all databases in the system.
As you have broken down the databases, you're probably also going to want to break down the staff as well, having half the staff take care of all patients from A to M and the other half taking care of patients from N to Z.
The above only scratches the surface as there is also the issue of forms, networking, software updates and a number of other issues. The point is, you're going to have a large operation and breaking it down into separate parts will make your company as a whole more manageable and ultimately more profitable.
Michael Russell
Thursday, April 2, 2009
Denials are not always clear cut ! The hunt is on!
After being a successfull medical biller for several years, there are thing about the insurance carriers that you just figure out.
For example, insurance carriers "mistakenly" deny claims occasionally.
Yup, it is true. I know how shocked you are! LOL.
Anyway, the PAIN of this is that it is YOUR job, as a professional medical biller to follow up on those denials, offering outstanding medical billing service.
It is a painful fight, but understand that insurance carrier often deny a claim because A.) they can B.) They doubt anyone has the time to challenge it C.)they can - yes, I said that twice.
The point is that it is challenging to followup on every single denial. The good news is that MOST carriers give you one entire year to challenge a denial, so breathe.
You have a lot going on as a medical biller. This is just one more piece of the pie.
Good luck and visit www.MedicalBillingFoundation.com for more info!
For example, insurance carriers "mistakenly" deny claims occasionally.
Yup, it is true. I know how shocked you are! LOL.
Anyway, the PAIN of this is that it is YOUR job, as a professional medical biller to follow up on those denials, offering outstanding medical billing service.
It is a painful fight, but understand that insurance carrier often deny a claim because A.) they can B.) They doubt anyone has the time to challenge it C.)they can - yes, I said that twice.
The point is that it is challenging to followup on every single denial. The good news is that MOST carriers give you one entire year to challenge a denial, so breathe.
You have a lot going on as a medical biller. This is just one more piece of the pie.
Good luck and visit www.MedicalBillingFoundation.com for more info!
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